Team Leadership & Team Development
This seminar is designed to assist people to accept and understand leadership/management roles and responsibilities.
Lift the level of your team performance by developing your team leaders and it’s members with intensive customised programs designed exclusively for your culture and environment.
Enhance the quality and success of teamwork through developing alignment and establishing effective communication frameworks for the achievement of team and individual plans, goals and organisational objectives.
This seminar is designed to assist people to accept and understand leadership/management roles and responsibilities. It enforces the importance of team goals and motivation. How to manage team members, manage progress and relationships within the team. Negotiation and problem solving skills are essential for effective team leadership and increased productivity. The course includes the HBDI diversity program, a personality activity to gain a greater understanding of self and others.
Build a first class team whilst achieving your quality goals and planned outcomes. Your team will rediscover the meaning of team spirit whilst reaping personal and company rewards!
Who will benefit:
Especially recommended for team members and existing or potential team leaders, supervisors and front line managers. This program is for teams at work who are responsible for developing the performance of their business unit and can be customised at team member or team leader level. Participants will adapt this program to suit your organisation's specific needs.
Skills gained will enable you to:
- Understand your responsibilities
- Manage the transition to team management
- Set personal and team goals
- Understand & accommodate team dynamics
- Establish key priorities
- Achieve performance standards and key performance indicators
- Manage relationships and emotions within the team
- Give and receive feedback to achieve outcomes
- Develop coaching skills
- Improve the ability to communicate effectively
- Follow up to ensure everybody wins
- Manage difficult situations
- Be a leader in your role
- Negotiate, listen, problem solve and make effective decisions
- Sell your ideas successfully
- Understand motivation, team work, reward and recognition.
Course format:
Pre-course self analysis, interactive dialogue, exercises, skills practices, role plays and feedback and a personal action plan.
Participants must complete an evaluation on completion.
Certificate presented to each delegate on completion.
Inclusions:
Delegates develop their own manual through activities and handouts provided, to refer to during and after the seminar. Lunch and refreshments also provided.
Group Size: 6-10 Participants
Duration: 2 days
Time: 8:30 AM - 4:00 PM
Location: 18B, 328 Albany Highway, Victoria Park.
Public Courses
- Dealing With Difficult Customers
- Telephone Courtesy and Etiquette
- Receptionist Essentials Training
- Dynamic Sales Training
- Verbal Victory
- Team Leadership & Team Development
- Effective Public Speaking
- Quality Credit Collection Skills
- Turning Enquiries into Sales
- Customer Service Skills Training
- Esperance Dealing With Difficult Cust
- Esperance Courtesy & Etiquette
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Upcoming Course Dates
Click on a date to register!
Tuesday 12th of October 2010Click here to view our
Course Calendar »
